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Privacy Policy

Last updated: November 22, 2025

Introduction

At Linkist ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our NFC card service and website.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through Stripe)
  • NFC card configuration details (name, title, contact info for cards)

Technical Information

  • IP address and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Order Information

  • Purchase history and order details
  • Shipping and delivery information
  • Customer service interactions
  • Product preferences and feedback

How We Use Your Information

Service Delivery

Process orders, create NFC cards, handle shipping, and provide customer support.

Analytics

Understand website usage, improve our services, and optimize user experience.

Communication

Send order confirmations, shipping updates, and important service notifications.

Security

Protect against fraud, ensure account security, and maintain service integrity.

Legal Basis for Processing

Contract performance: Processing necessary to fulfill our service agreement with you.

Legitimate interests: Improving our services, security, and business operations.

Consent: Marketing communications and optional features (with your explicit permission).

Legal obligations: Tax, accounting, and regulatory compliance requirements.

Data Sharing and Third Parties

We do not sell your personal data. We only share information with trusted partners who help us provide our services:

Payment Processing: Stripe (for secure payment processing)

Email Services: Resend (for transactional emails)

Shipping: Authorized carriers for order delivery

Analytics: Anonymous usage statistics (if consented)

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure payment processing (PCI DSS compliant)
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure data centers and infrastructure

Your Privacy Rights

Access & Portability

Request a copy of all personal data we hold about you in a machine-readable format.

Deletion

Request deletion of your personal data (subject to legal retention requirements).

Rectification

Correct inaccurate or incomplete personal information.

Objection

Object to processing of your data for marketing or legitimate interests.

To exercise these rights: Contact us at privacy@linkist.ai or use our privacy management portal.

Cookies and Tracking

We use cookies and similar technologies to:

  • Essential cookies: Enable core website functionality
  • Analytics cookies: Understand website usage (with your consent)
  • Marketing cookies: Deliver relevant content (with your consent)

You can manage your cookie preferences through our consent banner or browser settings.

Data Retention

We retain your personal data only as long as necessary:

  • Account data: Until account deletion or 7 years after last activity
  • Order history: 7 years for tax and legal compliance
  • Marketing consent: Until withdrawn or 2 years of inactivity
  • Technical logs: 90 days for security and troubleshooting

International Data Transfers

Our servers are located in secure data centers. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions recognized by data protection authorities.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

Privacy Questions or Concerns?

Email: privacy@linkist.ai

Data Protection Officer: dpo@linkist.ai

Privacy Portal: linkist.ai/privacy/manage

We will respond to all privacy requests within 30 days.